Fund via INTERAC e-transfer service

INTERAC e-transfer provides a online funding method for Canadian clients. It can only be used to fund accounts that are denominated in CAD.

Funds should process within 30 minutes. If they do not arrive, or you suspect there has been an error, reach out to the team via Livechat/email.

Instructions:

1) Go to Client Portal: https://secure.globalprime.com/

2) At the top right of the screen press Deposit.

3) Select the account you want to fund and press Next.

4) Select Interac e-Transfer

Currency can only be denominated in CAD.

5. Enter the Amount you wish to fund and click Next

6. Either type in, select or use the drop down menu to choose your bank (Click Deposit once selected):

7. Select the INTERAC e-Transfer option or Request Money 

For E-Transfer:

8. Follow the Instructions in client portal, as pictured below:

a. Log into personal banking portal i.e. internet banking account.
b. Select "Interac e-Transfer"
c. Bank will request Recipient Name, Recipient Email and Message.
d. Copy details from client portal. They must match what is shown. 
e. Submit funding request and return to Global Prime client portal.

(Note: you have 10 minutes to complete the transfer request)

For Request Money:

9. Choose one of the options and click send:

You will then be sent the request via your chosen method and choose whether to accept or decline it.